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Charging ports

Charging Port Repair in Glen Iris

Cable keeps falling out, only charges at an angle, or not charging at all? Often it's pocket lint packed into the port. Sometimes the port itself has worn out. We check it for free and tell you which.

Open 7 days at Tooronga Village
4.9 on Google · 99 reviews Free undercover parking
Signs

When it needs fixing

  • The cable feels loose or falls out
  • It charges only when you hold the cable at an angle
  • "Accessory not supported" or a moisture warning appears
  • Wireless charging works but the cable does not
  • Charging is much slower than it used to be

We fix: iPhone (Lightning and USB-C) · Samsung Galaxy · Google Pixel · iPad

Clean or replace?

Lint and dust build up at the back of the port until the plug can't go in all the way. A careful clean fixes many phones on the spot. If the pins are bent, burnt or corroded, we replace the port. On iPhones it's a separate part; on many Android phones it sits on a small board that we swap.

Before you come in

Try a different cable and charger to rule them out. Please don't dig in the port with pins or metal tools, as it's easy to bend the contacts.

Phone Plus kiosk at Tooronga Village, Glen Iris
Our kiosk

Find us at Tooronga Village

Look for the Phone Plus kiosk at the entrance to Coles and Liquorland Warehouse. Bring your device straight to the counter. Most Apple repairs don't need a booking.

Parking is free. Tooronga Village has an undercover car park, so there's no hunting for a spot or paying for a meter like closer to the city.

We also stock cases, screen protectors and chargers for the latest iPhone and Samsung models.

Hours and directions
How it works

Fixed in three steps

  1. 1

    Call or SMS us

    Tell us your model and what's wrong. We'll confirm the price and check the part is in stock.

  2. 2

    Drop in at Kiosk 3

    Tooronga Village, Glen Iris, at the entrance to Coles. Most Apple repairs need no booking.

  3. 3

    Pick it up when it's ready

    We'll tell you how long it takes when you drop it off. Screens come with a 3 month warranty.

Questions

Charging port repair FAQ

How much is a charging port repair?

If it only needs a clean, it's usually quick. A replacement depends on your model, so SMS us the model and we'll reply with a price.

How long does it take?

A clean takes a few minutes. Most iPhone port replacements are done the same day. We'll confirm when you SMS us.

Can I just use wireless charging?

You can for now, but a faulty port can also affect wired headphones, data transfer and connecting to a computer, so it's worth fixing.

Do you charge to check it?

No. There's no diagnostic fee.

Visit us

Tooronga Village

Kiosk 3, Tooronga Village
766 Toorak Rd
Glen Iris VIC 3146

Get directions

Opening hours

Monday9:30 am – 5:30 pm
Tuesday9:30 am – 5:30 pm
Wednesday9:30 am – 5:30 pm
Thursday9:30 am – 5:30 pm
Friday9:30 am – 5:30 pm
Saturday10:00 am – 5:00 pm
Sunday10:00 am – 4:00 pm

Free undercover parking at the centre. Close to Malvern East, Camberwell, Hawthorn East, Malvern and Toorak. We take cash and card.

Email: [email protected]