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Data recovery

MacBook and Laptop Data Recovery in Glen Iris

MacBook or laptop dead after a spill or a fall, with work or family photos on it? We repair the board or move the data off it, so you get your files back. Free assessment at Tooronga Village.

Open 7 days at Tooronga Village
4.9 on Google · 99 reviews Free undercover parking
Signs

When it needs fixing

  • It won't turn on after a spill
  • Dropped and now dead or not starting up
  • It starts but can't find the drive, or shows a folder with a question mark
  • Important files and no Time Machine or cloud backup

We fix: MacBook Air · MacBook Pro · Windows laptops

Newer MacBooks

On Apple silicon and recent Intel MacBooks, the storage is soldered to the logic board and encrypted with the board's security chip. The data can only be read through that board, so we repair the board to get the Mac running long enough to copy your files. You'll need your Mac login password.

Older MacBooks and Windows laptops

Many have a removable drive. If the laptop is dead but the drive is fine, we copy your files straight off it. If the drive itself is failing, we'll tell you what's possible before you pay anything.

Phone Plus kiosk at Tooronga Village, Glen Iris
Our kiosk

Find us at Tooronga Village

Look for the Phone Plus kiosk at the entrance to Coles and Liquorland Warehouse. Bring your device straight to the counter. Most Apple repairs don't need a booking.

Parking is free. Tooronga Village has an undercover car park, so there's no hunting for a spot or paying for a meter like closer to the city.

We also stock cases, screen protectors and chargers for the latest iPhone and Samsung models.

Hours and directions
How it works

Fixed in three steps

  1. 1

    Call or SMS us

    Tell us your model and what's wrong. We'll confirm the price and check the part is in stock.

  2. 2

    Drop in at Kiosk 3

    Tooronga Village, Glen Iris, at the entrance to Coles. SMS us first so we have your part ready.

  3. 3

    Pick it up when it's ready

    We'll tell you how long it takes when you drop it off. Screens come with a 3 month warranty.

Questions

Laptop data recovery FAQ

Is the assessment free?

Yes. There's no diagnostic fee, and you get a price before any work.

What do I get back?

Your files copied to a USB drive or an external drive you bring, or set up on your new computer.

How long does it take?

It depends on the damage. We'll tell you after we've looked at it.

Do you keep my files?

No. Once you have your data and are happy with it, we delete our working copy.

Visit us

Tooronga Village

Kiosk 3, Tooronga Village
766 Toorak Rd
Glen Iris VIC 3146

Get directions

Opening hours

Monday9:30 am – 5:30 pm
Tuesday9:30 am – 5:30 pm
Wednesday9:30 am – 5:30 pm
Thursday9:30 am – 5:30 pm
Friday9:30 am – 5:30 pm
Saturday10:00 am – 5:00 pm
Sunday10:00 am – 4:00 pm

Free undercover parking at the centre. Close to Malvern East, Camberwell, Hawthorn East, Malvern and Toorak. We take cash and card.

Email: [email protected]